Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use tareoluminex's financial education services.

This Privacy Policy is effective as of 15 January 2025 and was last updated on 10 January 2025

Who We Are

tareoluminex operates from Australia, providing comprehensive budget allocation education and financial literacy programs. We're committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

When we mention "we," "us," or "our" in this policy, we're referring to tareoluminex and our educational platform at tareoluminex.com. This policy covers all interactions you have with our services, whether through our website, email communications, or educational programs.

Information We Collect

We collect information that helps us provide better educational experiences and communicate effectively about our programs.

  • Personal details you provide when registering for courses or contacting us, including name, email address, and phone number
  • Educational preferences and learning goals you share to help us recommend suitable programs
  • Technical information about your device and browser when you visit our website, such as IP address and browsing patterns
  • Communication records when you email us or participate in our educational discussions
  • Course progress and completion data to track your educational journey and provide certificates

How We Use Your Information

Your information helps us deliver relevant educational content and maintain our learning platform effectively. We use what you share with us to personalize your learning experience and keep you informed about programs that match your interests.

  • Delivering course materials and tracking your educational progress through our programs
  • Sending updates about new courses, educational resources, and program changes
  • Responding to your questions and providing support when you need assistance
  • Improving our educational content based on how students interact with our materials
  • Ensuring our website functions properly and addressing any technical issues that arise

Information Sharing

We don't sell your personal information to third parties. However, there are specific situations where we might share your data to provide our services or meet legal requirements.

We work with trusted service providers who help us operate our educational platform, including email services, website hosting, and payment processing. These partners only access information necessary for their specific role.

If required by Australian law or to protect the safety of our students and staff, we may share information with appropriate authorities. We'll notify you of such disclosures unless prohibited by law.

Your Rights and Choices

You have several rights regarding your personal information under Australian privacy law. You can request access to see what information we hold about you, ask us to correct any inaccurate details, or request deletion of your data in certain circumstances.

  • Access your personal information and receive a copy of what we hold
  • Correct inaccurate or outdated information in our records
  • Request deletion of your data when it's no longer needed for educational purposes
  • Opt out of marketing communications while still receiving essential course updates
  • Lodge a complaint with us or the Australian Privacy Commissioner if you have concerns

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and work with you to address your request appropriately.

Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes encrypted data transmission, secure servers, and limited access to personal information within our team.

We keep your information for as long as necessary to provide educational services and meet our legal obligations. Student records are typically retained for seven years after course completion, while marketing communications data is kept until you opt out or we no longer have a legitimate need for it.

When we no longer need your information, we securely delete or anonymize it according to Australian data protection standards.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. These small files help us remember your preferences and improve our educational platform over time.

You can control cookie settings through your browser preferences, though disabling certain cookies might limit some website functionality. We use analytics tools to track website performance and user engagement, which helps us create better educational resources.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Privacy Questions or Concerns?

Email us at info@tareoluminex.com

Call us on +61 413 287 708

Write to us at 41 Council Ave, Rockingham WA 6168, Australia